Shared Values Manual
CQL’s Shared Values ensure accountability related to your interactions with people. Shared values and beliefs about people shape expectations. Organizational values drive organizational behavior. They...
View ArticlePersonal Outcome Measures® Manual For Children And Youth
The Personal Outcome Measures® are a powerful tool for evaluating personal quality of life and the degree to which organizations individualize supports to facilitate outcomes. The Personal Outcome...
View ArticlePersonal Outcome Measures® Manual for Adults
Personal Outcome Measures® (POM) are a valid and reliable tool for person-centered discovery and organizational change. In a Personal Outcome Measures® interview, you will explore quality of life...
View ArticlePerson-Centered Excellence Publications Package
This package includes guidance to assist organizations that are working to implement person-centered supports and services. These four manuals focus on all aspects of the organization’s quality...
View ArticlePerson-Centered Excellence Manual For People With Mental Illness
This guide helps organizations identify and promote quality improvement in services and supports for people with mental illness and substance use disorders. CQL’s 8 Factors and 34 Success Indicators...
View ArticlePerson-Centered Excellence Manual For People With Disabilities
This guide helps organizations identify and promote quality improvement in services and supports for people with disabilities. CQL’s 8 Factors and 34 Success Indicators are best practices that result...
View ArticlePerson-Centered Excellence Manual For Older Adults
This guide helps organizations identify and promote quality improvement in services and supports for older adults. CQL’s 8 Factors and 34 Success Indicators are best practices that result in quality...
View ArticleBasic Assurances® Manual
These Basic Assurances® look at the provision of safety measures put into action from the person’s perspective. The Basic Assurances® require policies and procedures, or ‘systems,’ while the...
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